Auto Attendant — Greeter

Your Real Estate firm has just acquired 15 new offices across 3 states. While your ad agency is busy promoting your corporate image from the outside, you’re promoting from the inside. Auto Attendant Greeter provides a consistent and professional image to all callers, while allowing you to retain that important local presence and local number in each market. Your callers never get a busy signal and are served more efficiently, so you’ve not only gained market share, you’ve set the stage to gain customer loyalty.

Your Real Estate office needs to increase revenue without increasing staff. Auto Attendant Greeter boosts revenue with every ring. Customer service and account information calls are redirected to more cost-efficient channels. Staff is focused on revenue-generating inquiries and activities. Detailed call traffic reports give you the information you need to not only staff more efficiently, but to also strategize new products and services. Meanwhile, you’ve kept your staff lean, but not overworked, because you’re capturing an average of 50 FTE hours at each office every month.

SAY HELLO To A Powerful NEW RESOURCE For Your Office

You can’t leave a technological stone unturned in your quest to maintain superior customer service, promote an excellent image, and gain a competitive edge. Intelliverse Auto Attendant Greeter turns your phone into a customer-pleasing, image-improving, revenue-generating tool.

FOR THE REAL ESTATE OFFICE

• Provides an enhanced, consistent mage while maintaining local presence and local numbers in multiple markets
• Reduces staffing needs
• Increases customer loyalty
• Redirects customer service and account information calls to appropriate — and often more cost-efficient channels.
• Increases productivity by focusing staff on revenue-generating activities
• Provides detailed call traffic reports for analysis
• Reduces phone line costs
• Involves no capital expense; no equipment to buy, install, maintain or upgrade

FOR REAL ESTATE AGENTS

• Reduces call volume by approximately 50%
• Reduces unprofitable interruptions
• Improves employee attitudes toward answering the phone
• Frees agents to handle revenue-generating prospects and phone calls
• Enables office employees to focus on walk-in customers

FOR YOUR CUSTOMERS

• Increases satisfaction by providing information quickly, accurately and consistently
• Retains the ability to establish immediate contact with live personnel
• Eliminates the frustration of busy signals
• Provides round-the-clock access

Intelliverse Auto Attendant Greeter is a 24-hour automated system that answers all incoming calls, presents a brief menu of choices, and efficiently routes callers… enhancing customer service while your staff focuses on profitable activities.

Monthly reports show you the volume and nature of calls into each office. Keep track of how many customers are calling your real estate office, when they call, and why they are calling.