Intelliverse Selects Endeavor Telecom for Installation of Its COMPLETEcall Solution and Order Fulfillment Logistics Services
Endeavor helps Intelliverse customers ensure professional installations with nationwide coverage and brand consistency
Atlanta – February 26, 2008 – Intelliverse, a leading provider of IP communications, today announced it has chosen Endeavor, the Telecom Truck-Roll Company, to deliver onsite installation services and order fulfillment logistical services as a part of the company's overall turnkey VoIP solution. As a result of this partnership, service providers and agents can now offer professional, private label installation services for Intelliverse's COMPLETEcall solution including hosted IP PBX systems and SIP Trunking.
Intelliverse's turnkey VoIP solutions enable service providers and agents to rapidly deploy a VoIP-based calling service with a minimal investment of cost and time. Intelliverse's COMPLETEcall solution allows service providers and agents to seamlessly offer a complete private label VoIP service to SMB customers. Included with the offering are comprehensive VoIP and messaging features, along with complete customer service and support services, including nationwide installation services to be delivered on a white label basis by Endeavor Telecom.
"Our sales model requires a strong commitment to our partners and agents, along with a complete portfolio of integrated service components and total focus on simplifying the lives of our service provider customers," said Kevin M. Moran, president & CEO for Intelliverse. "Our partnership with Endeavor Telecom helps us achieve these goals by offering this value added service to our customers."
Endeavor provides a diverse portfolio of high-value, high-touch, white label professional services on behalf of carriers, service providers, resellers and OEMs throughout North America. For Intelliverse, Endeavor technicians will install Intelliverse-hosted IP PBX platforms and SIP Trunking. Endeavor's technicians will also provide system testing, along with any required inside wiring and structured cabling services.
As part of the partnership, Endeavor is also providing Order Fulfillment Logistics services which can complement the installation services or be leveraged in a stand-alone fashion. Endeavor's logistics services provide a seamless supply-chain management system that combines inventory management; staging; configuration; assembly; customized, branded kitting and packaging; and return services into a virtual warehouse and shipping solution. This enables customers to pay for only the services they use, while also freeing them from having to maintain their own logistics staff, premise, and systems.
The companies that leverage Endeavor's services enjoy lower customer churn and a higher degree of customer satisfaction, as a result of smooth, professional service transactions, as well low overhead and predictable costs.
"Intelliverse has developed an exceptional technology platform, and is deeply committed to empowering service providers and agents with a high-quality, private label VoIP service offering," said Justin McLain, CEO of Endeavor Telecom. "We've become The Telecom Truck-Roll Company of choice for companies like Intelliverse because of the exceptional quality of our field teams and the critical role we play in rounding out a complete service offering. We look forward to delivering true value and satisfaction to Intelliverse and its service provider customers."
About Endeavor Telecom
Headquartered in Atlanta, GA, Endeavor is The Telecom Truck Roll Company for carriers, service providers, systems integrators, VARs, and equipment manufacturers. Endeavor's private label wholesale professional services include: Field Services, such as inside wiring & equipment installation; Order Fulfillment Logistics - equipment configuration, staging, testing, and shipping; and Tier I & II operations and technical support. Endeavor's field organization consists of more than 9,000 highly trained and certified technicians throughout North America, including all of the U.S., Canada, Mexico, and Caribbean. For additional information, please visit Endeavor Telecom on the web at: http://www.endeavortelecom.com.
About Intelliverse
Intelliverse is a provider of hosted IP based communications solutions that enable consumers and businesses of all sizes to communicate more effectively. With solid technology foundations in VoIP, IVR and Messaging, Intelliverse draws on its 20-year experience with telephony based services to offer solutions based on cutting edge technology strengthened by the core foundation of an established provider. Intelliverse is headquartered in Atlanta and offers its services throughout North America. More information can be found at www.intelliverse.com.
| Press Contact: | |
| Kendall Wayland | Endeavor Telecom |
| PR@vantage for Intelliverse | pr@endeavortelecom.com |
| 407-767-0452 x225 | |
| kwayland@pr-vantage.com | |
| www.pr-vantage.com |
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